Privacy Policy
Privacy Policy for Star High Speed Net
Last Updated: August 20, 2025
This Privacy Policy describes how “Star High Speed Net” “Karen Thomas” (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website https://starhighspeednet.com (the “Site”) and through the process of ordering Starlink services through us.
By using our Site and providing us with your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Order Information: When you place an order for Starlink service, we collect your name, email address, phone number, shipping address, installation address, and payment information. This is necessary to process your order and submit it to Starlink on your behalf.
- Communication Information: If you contact us via email, phone, or a contact form, we collect your name, email address, phone number, and the contents of your message.
- Technical Data: Like most websites, we automatically collect certain information about your device and browsing actions. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this using cookies and similar technologies.
2. How We Use Your Information
- To process your order for Starlink hardware and service.
- To submit your order and customer information to Starlink (SpaceX) for service fulfillment, installation, and billing.
- To communicate with you about your order, account, or customer service requests.
- To send you informational updates about your service or Starlink-related news (you can opt-out at any time).
- To analyze and improve our website and marketing efforts.
- To protect against fraudulent or illegal activity.
3. How We Share Your Information
- Starlink (SpaceX): We are an authorized dealer. To fulfill your order, we must share your personal information (name, address, contact details, installation address) with Starlink. Your relationship with Starlink will also be governed by their privacy policy.
- Service Providers: We share information with third parties who help us operate our business, such as payment processing companies and shipping carriers. These parties are obligated to protect your data.
- Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request.
We do not sell your personal information to third parties for their marketing purposes.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. Order information is retained to maintain a record of the transaction and for warranty purposes.
5. Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the information in the “Contact Us” section below.
6. Cookies
Our Site uses “cookies” to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your data, please contact us:
- By Email: Hello@starhighspeednet.com
- By Phone: +1 (303) 827-7880
- By Mail: 16306 E Hialeah Dr Centennial, CO 80015-4104 United States